Barbershops are being opened every day in almost all small and big cities of the world as both men and women are vigilant are the well-being of their hair. So, when you start a barbershop and provide good services to customers, it becomes very difficult for you to handle the increasing flow of customers with each passing day. Some customers able to receive your services, while some others are left out. All those customers who fail to get your services don’t hesitate to show their frustration and they might stop visiting your barbershop from the next time.
There is where the automation of barbershop comes into the picture. If you get a Barber Shop Management Software, it helps you in many ways. However, it is not a panacea. By using an automation software, you can easily perform different tasks and achieve impressive financial results. So, what are the main benefits of the Business management software and how they help you to meet your ambitious business goals? Let’s consider the below mentioned points:
- 24*7 Online Booking of Appointments With Service Providers
When your barbershop becomes popular, it’s not easy to fulfil the needs of customers in a timely fashion. Other reasons that cause this mayhem are the unavailability of staff for customers, a crowd of customers waiting for their turn to receive the services, and lack of beauty products and services demanded by customers. With the help of a Barber Shop Management software, you can allow customers to book appointments with you online at any time and get the required services at the scheduled time. The software automatically shows the availability of time and servicemen to customers. Depending on their preference and convenience, they can book appointments with you and get the requested services without any hassle.
- SMS / E-mail Reminders
A business management software automatically sends SMS and Email notifications to both service providers and customers for all dealings and transactions. So, your staff who is often busy in checking emails and sending SMS to customers/clients every day, can save precious hours for more important things.
Furthermore, he/she doesn’t need to switch between several different programs as the CRM software will every incoming email/SMS and will allow you to answer it directly in the service interface. Always keep in mind that the data of are stored in CRM. So, just click on the email address of the recipient and the window for creating the message appears automatically. It helps you a lot in SMS and Email marketing to make customers aware of their appointments, bookings and purchases and get them at the right time.
- Business Management from One Place
This is an excellent feature for all barbershop owners. From one Dashboard of the business management software, you can evaluate and compare different characteristics and have complete control over the business. You may choose such parameters as the income in a month/year, the number of customers, the percentage of growth, etc, to analyse the growth of your business and explore the possibilities for further advancement. A good software should be simple, easy, convenient and user-friendly, allowing you to manage your different business operations from one place at any time.
- Business Mobility
It’s not possible for a business owner to sit in his office at all the times and monitor how different business activities are going on. The ability to use a business management software on different mobile devices allows many businesses to interact with customers and solve other issues while working remotely from the office. It is useful for managers as it permits them to monitor the workflow at any time, manage employees and perform other tasks. It also enables them to update the sales funnel in real time.
Furthermore, by using a CRM software on mobile devices, you can show the demonstration of the product presentation to customers directly on the spot. So, you easily understand that what content is interesting to customers and they do not need to remember the history of communication with clients. They can simply access the CRM on their mobile devices and get more complete and detailed information about customers and sell services/products accordingly.
- Easy Management of Business Data with Import and Export Facility
By using a business management software, you can easily manage customer orders, accept payments, record manager conversations and much more in a few clicks. A CRM software allows you to store all business data at one place and use them in daily business activities. Generally, CRM systems are based on the cloud. So, you don’t need to make additional security arrangements for your data. You can also import or export your data depending on specific business needs.
- Financial Management
As a business owner, you should always keep in mind that the collection and analysis of financial data are important to make your barbershop a prosperous firm. Inaccurate or irrelevant information, often caused by human errors, can lead to costly mistakes and a decrease in your business’s competitiveness.
A CRM software enables management to collect timely accurate data on any request regarding the income and expenses of the organization. The main function of a billing system is to provide managers with a powerful information tool for the strict control of the company’s revenues and expenses. It also simples the billing process, eliminates accounting errors, and shortens the time of data provision. Therefore, the working hours of accounting personnel are optimized and the number of employed labour is reduced during the preparation of tax documentation and the processing of invoices is simplified up to a great extent.
- Monitoring of Employee’s Performance
It is very important for a business organization to track and monitor the work of their employees and weed out lazy people. Always keep in mind that the management of all successful company always wants to know what employees do during working hours.
A single manager can’t handle all employees of a company and track their activities. So, different methods are introduced in organizations for controlling employees and constantly keep a hand on the pulse of events. In order to thwart the possible deviations from a full-fledged workflow and regularly monitor of the work of its staff, various companies use a customized software.
The time tracking and monitoring systems can tell companies exactly who is working in the company, and who only pretends to write letters to clients all day, and who puts out solitaire and watches films, who carry out all the assignments qualitatively and competently, and who steals information, customers, and orders.
Using such a software, you can protect your business and improve the efficiency of your company. The control systems will help to check the correctness of staffing and enable you to pay them only for the really worked hours, find insiders and get full control of remote employees and regional offices.
A good tracking software allows you to monitor the actions of employees working in your office. Some companies use special services that are designed to collect, store and analyse data about which sites were visited during working hours, which search phrases were entered, which applications and removable storage devices were used. It also monitors the activity of employees in social networks, sending messages via e-mail and the actual status of correspondence in various Internet messengers.
- Analytics and Reports
An analytical report is a description of a thorough investigation of business activities. Before compiling this report, it is necessary to understand the features of its structure and the requirements of your business. The main secret of the correct preparation of the analytical report is the in-depth analysis of different business activities, drawing parallels after a doing comparison with other companies, and explore the areas for further improvements and gain more business opportunities. A good CRM software offers real-time analytics and reports and allows you to make changes in your business initiatives to gain more opportunities.
- Uploading Important files
Uploading files to the CRM system can help you easily assign any files to clients on their demand and use them in your daily business activities. You can also download those files and save them on different applications for future reference.
- Sales Automation
The sales department of all companies constantly for sales opportunists to current and new customers. The software to automate the sales of CRM software allows business organizations to register each contact with customers, detailed contact information and if further follow-up is required.
The ability for employees outside the sales department to access to this data ensures that they have the latest customer contact information and make informed decisions. This is important when customers turn to employees outside the sales department and receive excellent services or products.
A business management software is highly beneficial for barber shops. It is because customers are the most important part of the salon business. So, you must offer them good and quality service on the right time. Many small businesses do not use a customer relationship management (CRM) system due to several reasons. As mentioned above, using a Barber Shop Management software helps you in many ways and brings more business opportunities for you every day.
Julia Ching works as a writer for Salonist – Salon Management Software. She is a web addict and spends too much time in front of the computer. When she manages to get away for more than 10 minutes, she will read books, travel or shoot photos.